PRIVILEGES & SUPPORT

When you buy a Lexus, you’ll not only enjoy the vehicle’s unparalleled luxury and advanced technology, but also the complete customer care experience. For Lexus owners in Indonesia, that includes exclusive privileges with a unique touch of Indonesian hospitality.

From regular servicing requirements to emergency roadside assistance, Lexus has got it covered.

PRIVILEGES

  • 24-HOUR LEXUS CONCIERGE CENTER

    We go the extra mile to ensure your needs are taken care of 24/7, with Emergency Roadside Assistance available whenever required. Contact us at +62 (21) 390 999.

  • MOBILE CONCIERGE SERVICE

    Enjoy the full Lexus experience and have your Lexus serviced and washed anywhere with our mobile concierge service.

  • THE LEXUS EXPERIENCE

    The Japanese philosophy of hospitality affects everything we do, including even the five-start treatment that you get with our personalized aftersale services.

  • VIP PARKING

    You can look forward to enjoying VIP parking privileges at the following venues in Jakarta.

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    VENUES WITH VIP PARKING PRIVILEGES

    • Grand Indonesia, East Mall
      Basement 1
      Jalan M.H. Thamrin No. 1
      Jakarta 10310
      View on Google Map
    • Grand Indonesia, West Mall
      Ground Floor 2, Level P1.1
      Jalan M.H. Thamrin No. 1
      Jakarta 10310
      View on Google Map
    • Summarecon Mall Kelapa Gading 3
      Main Lobby
      Jalan Boulevard Raya Blok LB3 No. 4
      Jakarta 14240
      View on Google Map
    • Senayan City
      Basement 1, Blue Lobby
      Jalan Asia Afrika No. 19
      Jakarta 10310
      View on Google Map
    • The Dharmawangsa
      Main Lobby
      Jalan Brawijaya Raya No. 26
      Jakarta 12160
      View on Google Map
    • Fairmont Jakarta
      Main Lobby, North Lobby & Level P1
      Jalan Asia Afrika No. 8
      Jakarta 10270
      View on Google Map
    • Pakuwon Mall
      Basement 1, Zona E
      Jl. Mayjen Yono Suwoyo
      Surabaya, Jawa Timur 60213
      View on Google Map
    • Plaza Indonesia
      P2 & P3
      Jl. M.H. Thamrin
      Menteng, Daerah Khusus Ibukota Jakarta 10350
      View on Google Map
    Grand Indonesia, East Mall
    Basement 1
    Jalan M.H. Thamrin No. 1
    Jakarta 10310
    View on Google Map
    Grand Indonesia, West Mall
    Ground Floor 2, Level P1.1
    Jalan M.H. Thamrin No. 1
    Jakarta 10310
    View on Google Map
    Summarecon Mall Kelapa Gading 3
    Main Lobby
    Jalan Boulevard Raya Blok LB3 No. 4
    Jakarta 14240
    View on Google Map
    Senayan City
    Basement 1, Blue Lobby
    Jalan Asia Afrika No. 19
    Jakarta 10310
    View on Google Map
    The Dharmawangsa
    Main Lobby
    Jalan Brawijaya Raya No. 26
    Jakarta 12160
    View on Google Map
    Fairmont Jakarta
    Main Lobby, North Lobby & Level P1
    Jalan Asia Afrika No. 8
    Jakarta 10270
    View on Google Map
    Pakuwon Mall
    Basement 1, Zona E
    View on Google Map
    Plaza Indonesia
    P2 & P3 & Level P1
    Jl. M.H. Thamrin
    Menteng, Daerah Khusus Ibukota Jakarta 10350
    View on Google Map

SUPPORT

  • 3-YEAR WARRANTY & SUPPORT

    Your Lexus vehicle is extensively covered and well-maintained by our authorized service centers, with no mileage limitations imposed.

  • 5 YEARS FREE MAINTENANCE & PARTS

    We keep your Lexus in perfect health, regardless of your mileage, with specially trained mechanics and stellar workshop equipment.

  • LEXUS INSURANCE

    Confidence throughout ownership. Lexus Insurance is available for your convenience and the best for your Lexus.

  • ROUTINE SERVICE REMINDER

    Stay updated on your vehicle servicing schedule with our regular reminders so you can get the best out of your Lexus.